Ahlan means greetings and welcome in Arabic, which reflects our core belief that great hospitality has to be at the centre of what we do.
Ahlan provides its members with a safe and easy way to earn credit for their repeated online orders and visits to featured restaurants. Ahlan Members can accumulate credit, and spend it at their will in any of the featured restaurants.
You can find the list of Featured Merchants by going to Main Side Menu, then Featured Merchants to discover more.
Because Ahlan Application is a unique platform that credits you every time you order in or dine out. In addition to the exclusive promotions and offers you will have access to.
At the time of checkout, the option to make partial or full payments utilizing your Ahlan Credit will be made available to you if you have collected enough Ahlan Credit to be redeemed.
Go to the Main Side Menu, then My Ahlan to view all the information related to your Ahlan Credit, and recent Ahlan Credit transactions.
Your Ahlan Credit will expire 3 months from the date of issuance. You can keep track of your Ahlan Credit by going to the Main Side Menu, then My Ahlan, then Ahlan Credit.
Nothing. The only additional charge will be applicable if you make a delivery order; it will be a fixed delivery fee applied to each order.
Debit or Credit Card, as well as Cash on Delivery. Upon Ahlan Credit collection, that credit can be redeemed partially or fully against a bill payment when applicable.
Yes. You can view promotions and discounts once you enter the application as a registered member. However, these offers are only accessible and redeemable by registered Members of Ahlan Application and are non-transferable to non-users.
Visa Checkout is an online payment feature that makes online shopping more convenient.
No, you can also add your MasterCard and Visa card.
No, you cannot place an order without creating an account.
Your order will be delivered by one of our dedicated Ahlan drivers.
Click on Forgot Password and follow through with the steps. It will send an email verification link which you need to unblock your account. Thereafter, you will have to choose a new password. Tip: Save your next password somewhere for safe-keeping.
Yes. Find the history of your last six orders in the Home Page. You can click on "Order again” and re-order any previous order.
Ahlan provides its members with a safe and easy way to earn credit for their repeated online orders and visits to featured restaurants. Ahlan Members can accumulate credit, and spend it at their will in any of the featured restaurants.
The delivery time depends on the restaurant you will choose from, your address and the time of your order during the day.
Yes, you can add as many addresses as you require to deliver to whichever location you are at.
Please call the Ahlan Helpline ( +973 17 43 43 53 ) for further assistance, or send us a direct message by going to the Main Side Menu, then to Chat With Us.
Please call the Ahlan Helpline (+973 17 43 43 53) for further assistance, or send us a direct message by going to the Main Side Menu, then to Chat With Us.
If an order mismatches what you ordered, or wasn’t of an acceptable quality/condition, please call the Ahlan Helpline ( +973 17 43 43 53 ) for further assistance, or send us a direct message by going to the Main Side Menu, then to Chat With Us. A complaint note will be dispatched to the restaurant’s management and you will be notified accordingly.
Yes, you can review and write about any order you place. Either after placing the order or through clicking on the info icon on the top right corner of the page, then go to Rate and add your review.
You can contact Ahlan Team by calling our helpline +973 17 43 43 53, sending an email to [email protected] or social media account @AhlanApp on Instagram, Facebook or Twitter. Or send us a direct message by going to the Main Side Menu, then to Chat With Us.
You will earn your Ahlan Credit immediately from the time the bill is settled.
●Create an account to log in and become a registered Member.
●Select an area and choose a cuisine of your choice.
●Select PICK-UP from the options in the bottom of the page.
●There will be a variety of available restaurants in your area to choose from.
●Click on the restaurant to view its menu, search the menu and read reviews.
●Choose your preferred items and quantities.
●Proceed to checkout.
●Select the time for Pick-Up.
●Select or enter your address, apply code if applicable and hit place order.
●Choose your preferred payment method: Debit Card, Credit Card (Visa or Mastercard), Ahlan Credit or a combination of Ahlan Credit and another payment method.
●Once you have placed your order you will receive a confirmation email with the order receipt and details.